FAQ

 

Will there be more dates to experience My Princess Moment?
Of course! We will be announcing more dates in the coming weeks. Be sure to keep an eye out!

What is the running time of My Princess Moment?
The Royal Treatment experience is approximately 2.5 - 3 hours and the Junior Princess experience is approximately 1.5 - 2 hours. Please keep in mind that your arrival time and the size of the group could affect the duration of the experience. 

What if I miss my entry time, can I still get in?
You will definitely be able to get in! Keep in mind that your experience may be shortened if you miss your entry time.

What is included in the Junior Princess Package?
The Junior Princess package access allows your little princess an enchanting progressive experience straight from their favorite fairy tale. The experience begins with dancing in the Grand Ballroom, followed by an intimate tea party and story time, before sitting for an elegant portrait session - all with their favorite Princesses!

What is included in the Royal Treatment Package?
The Royal Treatment Package includes all activities included in the Junior Princess Package as well as:
* Pampering salon experience with a custom hairstyle, makeup and nail color
* A surprise princess accessory!
* A free digital copy of their picture with the Princesses

Do I need to purchase an adult ticket?
Yes, adult tickets are required for entry. We encourage parents to participate, play and have fun with their little princesses. We believe this is a full-family experience; therefore, we do ticket each parent that attends. 

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Are princess dresses welcome?
Princess dresses or costumes are encouraged! There will be a gift shop onsite for dresses and accessories.

Will I be allowed to take photos?
Yes, cameras are allowed! There will be a photographer present as well. For The Royal Treatment Package, you will receive a photo at no additional cost. For the Junior Princess Package, photos may be purchased at an extra cost.

Can I bring in outside food and beverage?
Outside food and beverage will not be permitted; however, there will be water and refreshments during tea time.

Will I be able to purchase hair, makeup, or nails upgrade when I arrive at the event?
We recommend pre-booking these services by purchasing the Royal Treatment Package to 100% confirm your little princess will receive these additions; however, you may still purchase upgrades at the event depending on availability.

Where do I park?
Please refer to our Facebook page, My Princess Moment, closer to the event date for details about the venue and parking.

What are the age restrictions for this event?
Princesses of all ages are welcome! We believe this experience is best enjoyed by children ages 1-8. Children under 12 months will not need a ticket for entry. 

Which Princesses will be attending?
We do not release what Princesses will be in attendance but we do try our best to have the most popular in attendance.